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Blind Croydon man’s legal claim prompts British Museum to add audio-described Bayeux tour

Yusuf Ali Osman, who is registered blind, says the museum broke the Equality Act by offering no audio-described tours of the exhibition.

Blind Croydon man’s legal claim prompts British Museum to add audio-described Bayeux tour
Photo: The Art Newspaper / The Trustees of the British Museum

Key facts

  • Yusuf Ali Osman, from Croydon, is registered blind and alleges a breach of the Equality Act
  • His lawyers sent the museum a pre-action protocol letter on 24 September
  • The museum had cited limits on how long the work may be exposed to light each week
  • A live audio-described tour will be held in person, and an app version may follow

The British Museum is to put on a tour with live audio description for blind visitors to its Bayeux exhibition. The change follows legal action by a registered blind man from Croydon, who says the museum discriminated against him.

Yusuf Ali Osman says the museum breached the Equality Act by offering no audio-described tours of the show, which opened in September. His solicitors, Leigh Day, set out his case in a statement on 30 September.

Why the Bayeux show had no audio tours

According to his lawyers, Mr Osman contacted the museum in July to ask whether live audio-described tours would run once the exhibition opened. The museum told him they would not be part of its current programme. It explained that the number of hours each week the work may be exposed to light is restricted, which limits how many people can be let into the gallery.

Mr Osman said he wanted to visit and experience the work for himself. He accepted that there were strict conditions on how it is displayed, but called it disappointing that blind visitors had been offered no audio-described way to experience it.

Kate Egerton, who handles discrimination cases at Leigh Day, said her client was asking for the same opportunity that sighted visitors have.

What the legal claim asks for

The firm sent the museum a pre-action protocol letter on 24 September. Mr Osman wants damages and a declaration that he was discriminated against. He is also seeking an order requiring the museum to change its policies and make sure relevant staff are trained in disability awareness.

The museum has now said a live tour with audio description will be held in person, and that one may also be added to the exhibition app. A sensory map will be available, along with dedicated tours during the run, the audio-described ones among them. For now, the exhibition page lists a large print guide for visually impaired visitors among its accessible resources.

A museum spokesperson said it was committed to making the exhibition as accessible as possible and had worked with specialist access consultants. Further access options were being explored, the spokesperson said. Leigh Day said it had received no official word from the museum about a change of policy and was keeping the action under review.

Key questions

Will the British Museum offer audio-described tours of the Bayeux exhibition?

The museum says a live tour with audio description will be held in person. One may also be added to the exhibition app.

Why were there no audio-described tours at first?

The museum said limits on how many hours a week the work can be exposed to light restrict how many visitors can enter the gallery.

What is Yusuf Ali Osman asking for?

Damages, a declaration that he was discriminated against, and an order for the museum to change its policies and train relevant staff in disability awareness.

What accessible resources does the exhibition offer now?

The exhibition page lists a large print guide for visually impaired visitors.